"Dealer Reviews on DealerRater.com"
Dealer Reviews on DealerRater.com
"Beautiful 2012 Armada"
"Great Job Tina!"
Letter from a Happy Customer!
"Great Job Joe!"
Letter from Happy Customer
"outstanding, honest, professional performance"
Dear Nissan Management,
We wish to complement the staff at Naples Nissan, Naples Florida, specifically Joe Marazzi and Angel Pagan, for their outstanding, honest, professional performance demonstrated during the recent purchase of our 2011 Nissan Versa.
The 2011 Versa was the 20th new vehicle we have purchased during the past 40 years.
The negotiating and interaction with Mr. Joe Marazzi during the purchase and closing, were the most satisfying and rewarding car buying experience to date.
Mr. Joe Marazzi was the consummate professional during the purchase. He was respectful, knowledgeable, honest, and worked extremely hard to gain our trust.
Rarely do you find a person with such integrity in the world of sales
Mr. Pagan demonstrated knowledge of the vehicle and provided excellent customer service at the time of vehicle delivery. Mr. Pagan also picked us up at the airport, prior to arriving at the Naples Nissan dealership, which assisted greatly with our vacation agenda.
Please extend our gratitude to the staff at Naples Nissan.
In our opinion, the Naples Nissan dealership exhibits the proper methods of vehicle sales and customer interaction, and should be a model for the auto industry.
Please call or write, if you have questions.
Gordon and Andrea Girtz
"Post Card from our Italy Winners"
Sal Scarsella,Naples Nissan
"Complimentary Car Wash"
Sent: Friday, May 21, 2010 1:21 PM
To: Dave McKinney
Subject: Re: Complimentary Car Wash and Performance Inspection from Naples Nissan
I was just at the service dept. for my Cube's first regular maint. visit and I wanted to tell you about my experience.
I was greeted as soon as I entered the service area and an attendant took my key. Within 20 seconds my Cube was headed into the service bay. Within 15 minutes my Cube was ready to drive away. And it was FREE! My car buying (and maintenance) experience has just been fantastic. All the same sales guys that helped me in the buying process remembered me and said hello. The building was clean and the climate was comfortable. The coffee was fresh and hot... Keep up the good work.
"Image of letter of Customer review"
Peter Stratton,Naples Nissan
"2009 Nissan Sentra"
Rob and "V"
V - I just wanted to drop you a line to thank you for the great service. When my mom got there, and the car we worked on was sold, you did a great job of giving her options. The silver Sentra that she ended up with turned out to be the perfect car for her. You also did a good great job of handling the hearing issue with my mom, and keeping me informed up here in West Virginia. From what she told me, you also did a great job of going over all the features and setting up the bluetooth. Thanks!
Rob - Thanks for the great deal. I wanted my mom to buy from you guys since she lives so close to you. I think it's always a good idea to buy from the dealer who you plan to service the car with. I know she will take the car to you for all her service. Now, she feels like she has some friends there, and that will make her feel right at home. You also saved me alot of hassle in delivering that car. I'm glad she bought from you. Thanks for making it easy.
My mom has recently become a widow. Her husband of 25 years passed away very suddenly on June 17th, taking his own life. This new car has made her very happy. You guys did a good thing. I hope to stop by and meet you in person someday. Have a great month!
Internet Sales & Delivery Team,Naples Nissan
I JUST WANTED TO THANK YOU FOR ALL YOUR HARD WORK ON THE HANDLING AND DELIVERY OF MY NEW CAR. I KNOW THAT IN YOUR LINE OF WORK, EVERYONE WANTS TO GET THE BEST BARGAIN FOR THEIR BUCK, SO TO SPEAK, AND OF COURSE I WAS NO EXCEPTION. I APPRECIATE YOUR PROFESSIONALISM, AND FOLLOW UP. I LOVE MY NEW NISSAN ROGUE, AND THE COLOR TURNED OUT TO BE FANTASTIC IN FLORIDA .
NAPLES NISSAN SHOULD BE VERY PROUD FOR HAVING SUCH A PRO WITHIN HIS ORGANIZATION.
THANKS AGAIN, AND CONTINUED SUCCESS!
Will Barrios,Naples Nissan
"New car sales"
Sorry for taking this long to send you this email in regards to our excellent experience in buying a car for my father just recently, just wanted to tell you that this experience change the way I say Naples Nissan you can see the difference in the service provide to your costumers, be sure the you have earn our family business and our referral to any one that we know that us looking for a new or use car and of course your name will be mention as the sales person to go.
Ethan Nelson,Naples Nissan
Internet Sales Dept.